Privacy policy

Last updated 14 November 2026

ZenTrading (zentradingapp.com) is software for traders. This page explains what we collect, why, who helps us run the service, and the control you have. Questions: admin@zentradingapp.com.

What we collect and why

Your account: email, name, password (stored only as a one-way hash), profile photo and public-profile choices. To run your account and sign you in.
Your trading: MetaTrader 5 account numbers, broker and server, balance and equity, open positions, pending orders and closed trades, sent by Zen Bridge or a statement you upload. For the journal, analytics, risk checks and alerts you use ZenTrading for.
What you add: journal notes, playbook ticks, tags, chart notes and screenshots. So you can see them again.
Your settings: risk limits, goals, notification choices and Zen Katana settings. So the app works the way you set it.
Security data: the IP address a terminal connects from, and sign-in attempts. To stop shared or stolen keys and password guessing.
Payments: your plan, subscription status and invoices from Stripe. We never see or store your card number.
Messages we sent you: a record of emails and alerts, so you aren't sent the same thing twice.
The newsletter, if you subscribe: your email address, where you signed up and when you confirmed (or unsubscribed). An unsubscribed address is kept only so we never email it again.
Telegram, if you link it: your Telegram chat id and username, to send you signals and alerts there.

We do not sell your data and we do not use it for advertising.

Who helps us run ZenTrading

Render: hosting and the database
Resend: sending emails
Stripe: payments (Stripe's own privacy policy covers your card details)
Cloudflare Turnstile: the "are you human" check on sign-up
Telegram: only if you link it
Google or Apple: only if you choose to sign in with them

Who can see your trading

You. If you switch on mentor access, the mentor you connect to. If you make a public profile, visitors see percentages only, never balances, money amounts or account numbers.

ZenTrading's owner can see members' trading data to run and improve the service: for support, to build the analytics and insights on the site, to research which trading approaches work, and to decide trades on ZenTrading's own accounts (for example copying or reversing patterns). It is never shown to other members and never sold.

How long we keep it

As long as your account exists. When you delete your account (Settings, Delete my account) everything that belongs to it is deleted straight away. Payment records that Stripe must keep stay with Stripe. Database backups roll over within 30 days.

Your rights

Get a copy: Settings, Your data, Download my data. One file with everything.
Correct it: change your profile and settings in the app, or email us.
Delete it: Settings, Delete my account.
Stop emails: every optional email has an unsubscribe link. Account and security emails come while you have an account.
You can also complain to your local data protection authority.

Cookies and storage

ZenTrading keeps your sign-in in your browser's storage and remembers small preferences, like a chosen tab or theme. There are no advertising or tracking cookies.

Changes

If we change this policy in an important way, we'll email members first.