Refund and cancellation policy

Last updated 14 November 2026

Cancel any time. Go to Membership, then Plan, card and invoices, then Cancel. You keep your plan until the end of the period you already paid for, and you won't be charged again.

14-day refund on your first payment. If ZenTrading isn't for you, email admin@zentradingapp.com from your login email within 14 days of your first payment and we'll refund it in full.

Renewals aren't refunded once the new period has started, unless the law where you live says otherwise. If we ever charge you by mistake, for example twice, we always refund it.

Partner-broker memberships involve no payment, so there is nothing to refund. They end when the partner's conditions stop being met.

Deleting your account (Settings, Delete my account) cancels any paid plan the same day.

Questions: admin@zentradingapp.com.

See also: Privacy policy · Terms of service